Our Frequently Asked Questions

FAQs

The letting season commences on 1st November so this is the best time to start looking for your accommodation. This ensures you have a greater choice of properties.

Our properties are situated in the following locations:

  • Ecclesall Road
  • Crookes / Crookesmoor
  • Broomhill
  • Hunters Bar

We offer all-inclusive and part inclusive rental packages for all our student houses. The all-inclusive package includes rent, unlimited wireless broadband, electric consumption, water usage, gas consumption and tv licence. The part inclusive package includes rent and unlimited wireless broadband.

If you sign for the part inclusive package you are responsible for the setting up and management of the utilities.

We offer two rental packages. The price for the fully inclusive package may vary due to fluctuations in the utility prices. However once enquired the price given is set for the year.

You can contact us via the arrange a viewing button, ring us on 0114 266 6300, email us at info@sheffieldstudentproperty.co.uk , or via our Facebook page or visit us at our office at 504 Ecclesall Road, S11 8PY.  We have to give our tenants at least 24 hours’ prior notice and the viewing is carried out by either Mandy or Cherise and we will meet you outside the property.   We text you on the morning of the appointment for you to confirm your attendance.

You need to inform the office of your wish to secure the tenancy. To secure the property we require a minimum of 2 deposits which will suspend any further viewings, giving you an agreed time to read through the paperwork.  We will discuss which rental package you would like and we will email you a copy of all the paperwork.

Once you are happy to proceed, we will then make an appointment for you to come into our office to sign the paperwork. At the time of signing you will need to bring with you proof of ID to comply with the Governments Right to Rent legislation.

The deposit is £200.00 per person which is refundable at the end of the tenancy.   Your deposit will be held with MyDeposits, a government approved scheme designed to protect your deposit.

There is also a £60.00 non-refundable administration fee per person.  Payment can be made by cash, bank transfer or PayPal.  We do not accept card payments.

For the majority of our properties, the tenancy commences at noon on the 1st July on a 52 week basis. However, we may have some student houses to rent that are available from September; simply let us know your requirements.

It is an Assured Shorthold Tenancy Agreement. This is a joint and several agreement which means all tenants are jointly responsible for the rent on the property.  The contract is legally binding so it is important that you read the terms and conditions carefully and ask any questions you may have before signing.

We allow certain pets such as hamsters and fish etc however you must get our written consent before you bring these to the property.  We also offer pet friendly accommodation for students with dogs and cats on selected properties which have specific tenancy agreements and deposit requirements.

You will be provided with

  • The Tenancy Agreement
  • How to Rent Checklist
  • Gas and Electric Certification
  • Energy Performance Certificate
  • Inventory
  • Payment Schedule
  • Guarantor Form
  • Tenancy Deposit Certificate and Leaflet

Each tenant is issued with an individual payment schedule with the option to pay by either 1,3, 5 or 10 instalments by direct debit. The first rent instalment is due on 20th June so that it is received in cleared funds before the tenancy commences on 1st July. This form is required back to the office within 2 weeks of signing.

We do not carry out referencing or credit checks and instead require a guarantor form. The guarantor form is a legally binding document and is to be completed by either a parent/guardian and needs to be returned to the office within 2 weeks of signing the tenancy.

All properties are tested for the following;

  • Gas Safety (annually)
  • Fire Alarm (at the start of tenancy and periodic testing)
  • Emergency Lighting (annually)
  • Electrical Inspection (every five years)
  • Fire Extinguisher (annually)
  • Energy Performance (every ten years)
  • HMO registered with the Sheffield City Council as necessary to comply with the latest Government legislation
  • SNUG registered with the Sheffield City Council on certain properties

Yes, each individual tenant will need to sort contents insurance to protect their personal belongings. The landlord/owner is responsible for the building insurance cover.

Yes, if you are looking for student houses to rent in the following Sheffield areas:

  • Broomhill
  • Crookes / Crookesmoor
  • Ecclesall Road

To apply for a parking permit or if you have any queries please click on the following link: https://www.sheffield.gov.uk/home/parking/apply-parking-permit

No, as you are full time students you are exempt from paying council tax. At the time of signing we require you to provide your University and Course details. The Sheffield City Council then contact us closer to your tenancy start date and we provide them with the required details to guarantee exemption.

All our properties are professionally cleaned before you move in.  If you find any problems when you collect the keys and move in, you should immediately email the office, so we can resolve these for you.

We offer 24/7 cover and when you collect your keys you will be provided with a contractors repair list and we recommend you put these numbers in your mobile.  Alternatively, you can always email the office when appropriate.

No, we notify all tenants by email when we have instructed any contractors to carry out works, or in the case of inspections or accompanied viewings.  We give you reasonable advanced notice (unless there is an emergency.) Authorised contractors hold master keys to the property so you do not need to be present and if you are present, you will be disturbed as little as possible.

The tenancy is a legally binding document and once signed you are bound by the terms and conditions.  However, we understand that circumstances can change and therefore a Deed of Reassignment of Tenancy can be prepared to release you from the tenancy. There are conditions for this service together with a charge.

You are given first choice in renewing the tenancy for a further year before we start our advertising for new tenants.  If you do renew your deposit can be carried on for a further year and you only need to pay the £60 administration fee each.

We aim to refund you back your deposit within two weeks of the tenancy end date. However, if there are any discrepancies we will notify you by email.

We ask that you email the office with full details of your complaint for us to investigate.  If we are unable to resolve the issue your deposit is registered with MyDeposits tenancy deposit protection scheme which offer a free resolution service.  Full details can be found on the Deposit Protection Certificate and leaflet given at the start of the tenancy and a further copy can be sent on request.

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